Job Description

Spa ManagerLead the Experience. Develop the Team. Help the Spa Thrive.Bring your spa and hospitality leadership experience to The Battle House Renaissance Mobile Hotel & Spa, a AAA Four Diamond hotel combining historic character, upscale accommodations, and modern amenities in downtown Mobile.We're looking for a Spa Manager who is passionate about creating exceptional guest experiences, developing talented associates, and helping lead a successful spa operation.Working closely with the Spa Director, you'll help manage day-to-day operations, coach and support the spa team, maintain exceptional service and facility standards, and contribute to the sales and financial performance of the department.For someone who enjoys the intersection of wellness, hospitality, people leadership, and business, this is an opportunity to make a meaningful impact at one of Mobile's distinctive hotels.What You'll DoHelp lead daily spa operations, partnering with the Spa Director to ensure a smooth, welcoming, and high-quality experience for guests and associates while providing leadership in the Director's absence.Develop and support the spa team through training, coaching, clear expectations, feedback, recognition, and an open, collaborative leadership approach.Create exceptional guest experiences by maintaining high service and cleanliness standards, engaging with guests, responding effectively to concerns, and using feedback to continuously improve.Support spa sales and revenue growth through effective upselling, retail initiatives, promotions, group opportunities, and strategies that help the department achieve its sales goals.Maintain an exceptional spa environment by managing supplies and inventory, supporting retail merchandising, and ensuring spa equipment and facilities are properly maintained.Support strong business performance by monitoring staffing, payroll, expenses, demand, and operating results while helping the Spa Director identify opportunities to maximize revenue and manage costs.What We're Looking ForWe're looking for a leader who understands that a great spa experience comes from both exceptional service and an exceptional team.Experience in spa, wellness, hospitality, or a related guest-service environment, with leadership or supervisory experience.A genuine passion for creating memorable guest experiences and maintaining high standards for service, cleanliness, and presentation.A people-focused leadership style with the ability to coach, motivate, train, and develop associates.Strong organization, communication, judgment, and problem-solving skills.An understanding of the business side of spa operations, including sales, retail, staffing, inventory, expenses, and opportunities to grow revenue.Why The Battle House?The Battle House Renaissance Mobile Hotel & Spa is a AAA Four Diamond hotel offering guests much more than a traditional hotel stay. Its combination of historic character, upscale hospitality, and spa and wellness experiences creates a distinctive environment for both guests and hospitality professionals.As Spa Manager, you'll have the opportunity to help shape an important part of that experience—working alongside the Spa Director while expanding your own leadership capabilities across spa operations, guest experience, team development, retail, sales, and financial performance.It's an opportunity to grow as a leader while helping create the kind of environment guests seek out to relax, recharge, and return to.Why PCH Hotels & Resorts?As part of PCH Hotels & Resorts, you'll join an organization committed to exceptional hospitality, strong teams, professional development, and creating opportunities for talented associates to grow their careers.Our Benefits IncludeCompetitive salary + annual bonus potentialMedical, Dental, Vision, and Life Insurance, including FSA and HSA options401(k) with company matchingTuition ReimbursementWorldwide Marriott travel discountsHotel and Food & Beverage DiscountsCareer growth and development opportunitiesAnd much more!If you're ready to bring together your passion for wellness, hospitality, people, and business while continuing to grow as a leader, we'd like to hear from you.Join The Battle House Renaissance Mobile Hotel & Spa and PCH Hotels & Resorts—where we believe in providing hospitality with heart & soul.Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including:Health, Dental, Vision and Life Insurance including FSA and HSA optionsShort and Long-Term DisabilityPaid holidays, Vacations, PTO and Sick Leave.401k with matchingTuition ReimbursementHotel and Food and Beverage DiscountsAnd much more!

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